Refunds and Return Policy


  • You can return goods you have ordered from our website for any reason within 60 days of receipt for a full refund or exchange, provided your jewellery is unworn and unchanged.
  • Orders must be returned via a Signed & Tracked method. It is preferable to return the item with its original boxes and paperwork with the label that shows the item code, if you still have these.
  • Your return should be sent to:

Diamond Jewelry United
First Floor, Unit 8
Hawthorn Business Park
165 Granville Road

  • If you would like to discuss an exchange please call us on +44 208 905 5672 or email
  • Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. For any international payments made by bank transfer, the buyer will incur all bank charges for the refund.