Refunds and Return Policy

-You can return goods you have ordered from our website for any reason within 60 days of receipt for a full refund or exchange, provided your jewellery is unworn and unchanged.

– Orders must be returned via a Signed & Tracked method. It is preferable to return the item with its original boxes and paperwork with the label that shows the item code, if you still have these.

– Your return should be sent to:

Diamond Jewelry United
First Floor, Unit 8
Hawthorn Business Park
165 Granville Road
London
NW2 2AZ

– Please note that the cost of returning goods shall be borne by you.

– If you would like to discuss an exchange please call us on +44 208 905 5672 or email info@diamondju.com

– Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. For any international payments made by bank transfer, the buyer will incur all bank charges for the refund.