– All our products are located in the UK and are posted from the UK only
– All orders take 1-2 business to be processed and sent out
– Our jewellery is handcrafted and may need resizing before sending it out to you
– You will be liable to pay all import duties and taxes to the country the jewellery is sent to if your delivery address is outside the UK.
– Upon dispatch, we will email you with tracking information. Your order will be fully insured and will require a signature
– Please be aware that full payment will be taken from your card when we have accepted your order. The payment will show on your statement as Diamond Jewelry United Ltd.
– Please retain your confirmation email and order number so this can be quoted if you contact us.
DELIVERY TIMES (from dispatch):
|Royal Mail Special Delivery||Next day delivery by 1pm|
|Orders outside the UK excluding the Russian Federation|
|FedEx International Priority||1-3 Business Days|
|Orders to the Russian Federation|
|Royal Mail International Signed & Tracked||3-5 Business Days|
WE DO NOT SHIP TO THE FOLLOWING COUNTRIES
– Central African Republic
– Equatorial Guinea
– Falkland Islands
– North Korea
– Sierra Leone
– Turkmenistan, Republic of