We are proud to offer FREE WORLDWIDE DELIVERY on all orders.
Please note:
– All orders take 1-2 business days before shipping
– Our jewellery is handcrafted and may need resizing before sending it out to you
– You will be liable to pay all import duties and taxes to the country the jewellery is sent to if it is outside the EU.
– Once the UK leaves the EU, you will be liable to pay all import duties and taxes to the country the jewellery is sent to.
– Upon dispatch, we will email you with tracking information. Your order will be fully insured and will require a signature
– Please be aware that full payment will be taken from your card when we have accepted your order. The payment will show on your statement as Diamond Jewelry United Ltd.
– Please retain your confirmation email and order number so this can be quoted if you contact us.
DELIVERY TIMES (from dispatch):
UK orders
Royal Mail Special Delivery
Next day delivery by 1pm
Orders outside the UK excluding the Russian Federation
FedEx International Priority
1-3 Business Days
Orders to the Russian Federation
Royal Mail International Signed & Tracked
3-5 Business Days
WE DO NOT SHIP TO THE FOLLOWING COUNTRIES
– Central African Republic
– Comoros
– Cuba
– Equatorial Guinea
– Falkland Islands
– Guinea-Bissau
– India
– Iran
– Myanmar
– North Korea
– Pakistan
– Sierra Leone
– Somalia
– Sudan
– Tajikistan
– Turkmenistan, Republic of
×
-You can return goods you have ordered from our website for any reason within 60 days of receipt for a full refund or exchange, provided your jewellery is unworn and unchanged.
– Orders must be returned via a Signed & Tracked method. It is preferable to return the item with its original boxes and paperwork with the label that shows the item code, if you still have these.
– Your return should be sent to:
Diamond Jewelry United
First Floor, Unit 8
Hawthorn Business Park
165 Granville Road
London
NW2 2AZ
– Please note that the cost of returning goods shall be borne by you.
– If you would like to discuss an exchange please call us on +44 208 905 5672 or email info@diamondju.com
– Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. For any international payments made by bank transfer, the buyer will incur all bank charges for the refund.
Round
Cushion
Princess
Pear
Marquise
Radiant
Emerald
Oval
